HVAC Service Technician

3 weeks ago

Austin, Texas, United States ABC Home and Commercial Full time
About the Role

We are seeking a highly skilled HVAC Service Technician to join our team at ABC Home and Commercial Services. As a key member of our team, you will be responsible for delivering exceptional customer service while performing high-quality maintenance, service, repairs, installations, and replacements for all AC & Heating needs.

Key Responsibilities
  • Carry out full AC & Heating installation skills, including equipment removal and installation of new systems, duct repair and/or replacement, soldering, venting flues, refrigerant leak detection, and charging, recovering, and reclaiming refrigerant.
  • Diagnose issues of AC & Heating systems and make recommendations when necessary.
  • Work with inspectors, suppliers, and co-workers to ensure correct project work, while abiding by all codes.
  • Communicate effectively with supervisors, dispatchers, CSRs, and customers to ensure complete alignment at all times during the service repair or replacement process.
  • Work with and train any helpers that may be assigned to work with you.
  • Maintain a professional attitude at all times with customers, fellow employees, and supervisors.
Requirements
  • Must hold a valid driver's license with an issue date of at least five years prior to the date of this application.
  • Minimum 5 years of Residential HVAC Service Tech experience.
  • Current TDLR registration and EPA universal certification required.
  • Must know and understand all applicable federal, state, and local codes and safety measures and be able to apply them in a practical manner on each job.
  • Excellent communication and customer service skills.
  • High proficiency with emailing, instant messaging, and use of various electronic devices and applications for effective communication/information sharing.
  • Ability to prioritize workload, work under pressure, and handle irate customers while maintaining good composure.
  • Dependable and self-motivated with a desire to work year-round.
  • Ability to work inside and/or outside for long periods of time, sometimes in extreme temperatures.
  • High school diploma or GED required.
What We Offer
  • Comprehensive benefits package including health, dental, vision, and life insurance.
  • 401(k) with company matching.
  • Paid vacation, sick leave, and participation in our Profit-Sharing Plan.
  • Additional compensation opportunities through our Lead Now Program.
  • Company clubs, outings, and paid training and development opportunities.
  • Tuition reimbursement and educational scholarships for employees and family members.
  • Volunteer Engagement Program with approved Volunteer Time Off (VTO).
  • Wellness program including a gym membership and a company vehicle with gas card.

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