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Program Manager

1 month ago

Boise, Idaho, United States The Chickasaw Nation Full time
Job Title: Program Manager

We are seeking a highly skilled and experienced Program Manager to lead our Violence Prevention and Residential Recovery Team at the Nittak Himitta Womens and Childrens Recovery Center.

Key Responsibilities:

  • Provide oversight and leadership to the day-to-day functions of the Women's and Children's Substance Recovery Program.
  • Serve as a liaison to the department and division on critical matters affecting the mission.
  • Collaborate with other professionals to ensure appropriate care of clients.
  • Assist in ongoing initiatives to build and maintain referrals for services.
  • Provide licensing supervision for license candidates and supervisees.
  • Conduct diagnostic screenings and assessments.
  • Serve as a resource to other medical professionals in the Chickasaw Nation regarding mental health topics.
  • Ensure all audits, reports, and other operational communications are accurate and timely.
  • Complete a variety of standard and ad hoc reports as required.
  • Assist staff with accomplishing goals.
  • Ensure staff stays in assigned areas.
  • Investigate and resolve discrepancies.
  • Resolve minor employee concerns.
  • Communicate area performance and operational information to line of support.
  • Approve/deny time off requests.
  • Complete all training and development requirements and participate in continuing education opportunities.
  • Work in a collaborative and supportive manner to support the productivity and safety of the work area, team members, and customers of all types.
  • Share responsibilities for maintaining adequate supplies and equipment.
  • Maintain general upkeep of work area and maintain a safe environment.
  • Observe and address potential environmental hazards and risks.
  • Maintain and promote professionalism.
  • Punctual and consistent in meeting start time, work schedule, attendance, and other assigned work time metrics.
  • Adhere to Chickasaw Nation dress code standards.
  • May provide break coverage for others as assigned.
  • May augment staff in other areas as needed based on staffing and needs ratio in regularly assigned unit.
  • Maintain files, logs, and records.
  • Maintain confidentiality, security, and integrity of data and information.
  • Ensure employees and resources complete assigned training and development.
  • Maintain knowledge of and enforce all laws, rules, regulations, policies, and SOPs for assigned area.
  • Mentor, coach, develop, and assist in training in assigned area.
  • Train staff as needed.
  • Create training manuals for assigned area staff and continuously update with improved processes.
  • Assign, review, monitor, and ensure performance of assigned staff for area of responsibility.
  • Participate in candidate selection process.
  • Assign tasks and responsibilities of assigned staff.
  • Review and document work effectiveness of assigned staff.
  • Coach and correct assigned staff through performance deficiencies.
  • Observe and document work behaviors of assigned staff.
  • Ensure cooperative and respectful work relationship of assigned staff, including interpersonal training and resolving internal issues.
  • Ensure compliance with all laws, rules, regulations, policies, procedures, and guidelines for assigned work area.
  • All other duties as assigned.
  • Assist in development and implementation of surveys and inventories designed to measure program effectiveness, assist in the analysis of outcomes and needs assessment, serve as the Performance Improvement Office for the facility.
  • Assist in development and implementation of policy and procedures, annual and strategic plans to meet regulatory requirements.
  • Assist the Director in the development of adult residential services, including varied levels of care and intensity of services.
  • Provide crisis intervention and informational services as required.

Requirements:

  • Master's degree in a mental health-related discipline.
  • Currently licensed therapist in Oklahoma in one of the following LMFT, LCSW, LPC, LADC-MH, LBP, or Psychologist.
  • Completion of level one Core Leadership Training within 12 months of the hire or promotion date.

Working Conditions:

  • Mental health treatment facility.
  • Sometimes lift and/or carry up to 25 lbs.
  • May be on-call.
  • May be required to work after hours or on weekends as needed.
  • Travel is primarily within Chickasaw Nation boundaries.
  • May be required to assist individuals who are emotionally disturbed.
  • Pass pre-employment drug test.
  • Must not have charges or arrests for substance abuse-related offenses within the past two years.
  • Works in a residential treatment facility.