Medical Assistant

3 days ago

Clarksdale MS USA, United States Northwest Mississippi Regional Medical Center Full time
Job Summary

We are seeking a highly skilled Medical Assistant to join our team at Northwest Mississippi Regional Medical Center. As a Medical Assistant, you will play a vital role in providing exceptional patient care and supporting our healthcare team.

Responsibilities
  • Assist licensed medical providers with patient examinations and treatments
  • Conduct patient interviews, take vital signs, and record information on patient charts
  • Prepare treatment rooms, provide basic first aid, and perform laboratory procedures as needed
  • Assist with patient ambulation and use of assistive devices
  • Participate in patient education and provide teaching based on assessment of needs
  • Document patient information accurately and timely
  • Collaborate with healthcare team to develop and implement patient care plans
Requirements
  • Graduate of an accredited school of nursing or medical assisting program
  • Current Mississippi RN licensure and BLS certification required
  • One year of hospital or clinic experience in a medical assisting function preferred
  • Ability to maintain certification or registration as a Medical Assistant
Working Conditions

Regularly exposed to the risk of bloodborne/airborne disease; contact with patients under a wide variety of circumstances; exposed to unpleasant elements (accidents, injuries, chemicals and illness); subject to varying and unpredictable situations; able to handle emergency, crisis or pressured situations; subject to multiple interruptions; occasionally subject to extended or irregular hours.

Standards for Customer Service
  1. Treats customers as the most important part of job
  2. Listens to customer
  3. Takes actions to appropriately and successfully addresses customer issues
  4. Demonstrates respect for diverse cultures of all patients, families and co-workers
  5. Honors the CHS Customer Service Standards and the Employee Commitment Contract
  6. Communicates with customers using AIDET with every encounter
  7. Understands department-specific HCAHPS results
Standards for Safety
  1. Follows safety guidelines in safety manual
  2. Knows RACE procedures, location of closest fire extinguisher
  3. Speaks up for safety and reports potential safety issues to leader
  4. Attends all required safety education programs
  5. Provides complete and accurate response to safety questions
  6. Participates in unit or departmental Safety Huddle to maintain situational awareness of at-risk patients or procedures, safety critical situations or conditions, and any deficiencies that will impact safe, quality care
  7. Incorporates "SAFE" error prevention behaviors and tools into daily practice
Standards of Employment
  1. Attire is professional, neat, clean and appropriate for work performed and wears proper identification while on duty
  2. Maintains confidentiality of hospital and patient information at all times
  3. Employee has completed the required Annual Mandatory Education within the past twelve (12) months
  4. Consistently follows attendance policy
Standards of Quality Improvement/Innovation
  1. Lacks awareness of work processes
  2. Understands and questions work processes; effectively carries out instructions for improvement
  3. Extensive awareness of process and process outcomes; applies QI principles to increase knowledge
Quality Improvement/Innovation
  1. Identifies and challenges work processes
  2. Works toward continuous improvement based on customer needs
  3. Contributes new ideas, makes helpful suggestions for change
  4. Works effectively as a part of the team, participates and supports group efforts
Department/Job Specific Competencies
  1. Handwashing / Infection Control
  2. Security Awareness
  3. Privacy Awareness

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