Customer Service Associate

1 week ago


Longmont, Colorado, United States Salud Family Health Full time
About the Role

At Salud Family Health, we are seeking a highly skilled and compassionate Customer Service Associate to join our team. As a key member of our patient care team, you will be responsible for creating a positive first impression for our patients, providing exceptional customer service, and promoting a pleasing experience for all who interact with our clinic.

Key Responsibilities:

  • Welcome patients to Salud Family Health and check them in for appointments
  • Manage patient complaints and concerns in a professional and empathetic manner
  • Make reminder calls and answer patient questions in a timely and accurate manner
  • Work collaboratively with the patient care team to ensure a seamless and efficient patient experience

Requirements:

  • Graduation from an accredited high school or GED
  • One year of front desk/customer service experience in a medical setting preferred
  • Bilingual English/Spanish preferred
  • Ability to work well with others and communicate effectively
  • Professionalism and a positive attitude

What We Offer:

  • A comprehensive benefits package, including medical, dental, and vision coverage
  • A generous vacation accrual and 10 paid holidays per year
  • Opportunities for professional growth and development

About Salud Family Health

Salud Family Health is a non-profit organization dedicated to providing high-quality, integrated healthcare services to our community. We are committed to delivering patient-centered care that is respectful, compassionate, and culturally sensitive.



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