Senior Manager Operations
4 weeks ago
Unlock Your Potential
At Discover, we're committed to creating a brighter financial future for our customers. As a Senior Manager, Account Executive Operations, you'll play a critical role in helping us achieve this goal.
About the Role
We're seeking a seasoned professional to lead our Account Executive Operations team. As a Senior Manager, you'll be responsible for planning, directing, and coordinating operations to ensure seamless support for internal and external partners. You'll develop policies, manage operations, and plan the use of materials and resources to drive business growth.
Key Responsibilities
- Monitor team performance to ensure goals and deadlines are met, company policies are followed, and company initiatives are supported.
- Direct and coordinate operational activities to provide premier partner support and manage escalations.
- Manage a team, including hiring, performance, and development decisions.
- Plan and prepare team schedules and assign projects, tasks, and assignments.
Requirements
- Bachelor's Degree in Business, Finance, International Affairs, Tech, Communications, Marketing, or related field.
- 6+ years of experience in Payments, Technology, Operations, Customer Service, Marketing, Finance, Communications, or related field.
- In lieu of a degree, 8+ years of experience in Payments, Technology, Operations, Customer Service, Marketing, Finance, Communications, or related field.
What We Offer
At Discover, we're committed to providing a comprehensive benefits package, including:
- Paid Parental Leave
- Paid Time Off
- 401(k) Plan
- Medical, Dental, Vision, & Health Savings Account
- STD, Life, LTD and AD&D
- Recognition Program
- Education Assistance
- Commuter Benefits
- Family Support Programs
- Employee Stock Purchase Plan
Discover's Commitment to Diversity and Inclusion
We're an equal opportunity employer and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or other legally protected status.
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