Customer Service Representative

2 months ago


Shirley, New York, United States Rite Aid Full time

Rite Aid Service Associate Job Description

**About the Role**

As a Rite Aid Service Associate, you will play a vital role in delivering exceptional customer service and ensuring a positive shopping experience for our customers. You will be responsible for providing assistance with shopping needs, answering customer inquiries, and resolving customer complaints in a friendly and efficient manner.

**Key Responsibilities**

* Provide excellent customer service by assisting customers with their shopping needs and answering customer inquiries
* Engage with customers in a friendly and efficient manner while completing customer transactions on the cash register
* Maintain the cleanliness and organization of the store
* Stock store shelves and endcaps with merchandise
* Ensure the proper identification is produced when selling alcohol, tobacco, and lottery tickets, if applicable
* Assist with the operation of the One-hour Photo department, if applicable
* Build and maintain displays of merchandise and complete new plan-o-grams
* Complete inventory counts and order merchandise based on the results
* Put up signs that identify items on sale in weekly advertisements and take down this signage when the sale is over
* Assist with price markdowns and changes for merchandise on the shelves

**What We Offer**

At Rite Aid, we are committed to creating an environment that inspires and motivates our associates to work here and reach their full potential. We offer competitive health plans, generous paid time off, 401K matching, and career growth opportunities. Our goal is to provide an experience for all our associates that is easy, exciting, and engaging.

**Requirements**

* Must be at least 16 years old

**Starting Pay Range**

The typical starting pay range for this position is between $15 - $17 per hour, although wages can vary based on experience and geography.



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