Retail Customer Service Representative

2 days ago


Burlington, Iowa, United States Sherwin-Williams Full time
About the Role

This is an exciting opportunity to join our team as a Retail Customer Service Specialist. As a key member of our retail store team, you will play a vital role in delivering exceptional customer service and sales experiences to our customers.

Key Responsibilities
  • Provide exceptional customer service and sales support to customers in our retail stores
  • Determine customer needs and present appropriate products and services
  • Build strong relationships with wholesale and retail customers
  • Process sales transactions accurately and consistently
  • Achieve sales goals and targets
  • Maintain a high level of product knowledge and stay up-to-date with new products and services
  • Contribute to a positive and inclusive store environment
Requirements
  • Must be at least 18 years old
  • Must be legally authorized to work in the country of employment
  • Must be able to lift and carry up to 50 pounds frequently and up to 70 pounds occasionally
  • Must be willing to work a variety of shifts, including evenings and weekends
Preferred Qualifications
  • Valid driver's license
  • High school diploma or equivalent
  • Previous experience in a retail or customer service role
  • Ability to read, write, and communicate in multiple languages
About Sherwin-Williams

Sherwin-Williams is a leading manufacturer of paints, coatings, and related products. We are committed to delivering exceptional customer service and sales experiences to our customers. We offer a competitive compensation package, comprehensive benefits, and opportunities for career growth and development.



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