ReStore Supervisor

Habitat for Humanity is seeking a highly skilled and motivated ReStore Supervisor to join our team in Longmont, CO. As a key member of our operations team, you will play a critical role in ensuring the smooth operation of our ReStore, a retail outlet that sells donated building materials and household items to support affordable housing initiatives.

• Back Processing Operations: Oversee the receipt, sorting, pricing, and preparation of donated goods, ensuring items are processed efficiently and made available on the sales floor in a timely manner.
• Front Cashier Management: Supervise front cashier operations to ensure accurate and efficient transaction processing, providing guidance and support to cashiers and maintaining a high level of customer service.
• Customer Service: Handle customer inquiries, concerns, and complaints professionally and promptly on the sales floor, assisting customers in finding products and providing information about the ReStore's mission and how their purchases support Habitat for Humanity.
• Scheduling and Break Management: Monitor and supervise breaks for sales associates, ensuring compliance with labor laws and store policies.
• Store Opening and Closing: Open or close the store as needed, ensuring that all procedures are followed for security and safety, and perform end-of-day procedures, including counting tills and securing the premises.
• Bank Deposits: Take responsibility for preparing and taking daily cash deposits to the bank, ensuring accuracy and security.
• Volunteer Coordination: Greet volunteers and provide them with an orientation to the store and their tasks, coordinating volunteer activities and fostering a welcoming and inclusive environment for all volunteers.
• Flexible Support: Fill in where needed throughout the ReStore to ensure smooth operations, assisting in other areas as required, including but not limited to merchandising, inventory management, and event preparation.

Qualifications: Previous experience in retail or a related field, with supervisory experience preferred. Strong leadership and team management skills, excellent customer service and interpersonal skills, ability to handle multiple tasks in a fast-paced environment, and ability to work a flexible schedule, including weekends and holidays as needed.

Preferred Qualifications: Bilingual in English and Spanish, prior non-profit or thrift store experience, and familiarity with Habitat's mission and vision.

How to Apply: Interested candidates should submit a resume and cover letter to [emailprotected](mailto:[emailprotected]). Please include "ReStore Supervisor" in the subject line. Applications will be reviewed on a rolling basis until the position is filled.