Breakfast Attendant
1 week ago
$16 /hr
The Complimentary AM Attendant is responsible for delivering exceptional service to guests in a timely and courteous manner within the hotel's complimentary breakfast area. This role requires a strong understanding of hotel-brand standards, guest expectations, and the unique characteristics of the hotel and local area.
Responsibilities- Provide attentive and friendly service to guests, ensuring their needs are met and exceeded.
- Maintain a clean and organized breakfast area, adhering to hotel standards.
- Prepare and serve food and beverages, including specialty coffee and tea drinks, specialty cocktails, and other beverage requests.
- Handle cash and credit transactions accurately and efficiently.
- Communicate effectively with guests, colleagues, and management to ensure seamless service.
- Participate in ongoing training and development to enhance knowledge and skills.
- Perform opening and closing procedures, including side work duties, according to station rotation assignment.
- Answer questions about the hotel, hotel-brand standards, guest expectations, and local area attractions.
- High School diploma or equivalent and/or experience in a hotel or related field preferred.
- Ability to work a varied schedule, including evenings, nights, weekends, and holidays.
- Must meet the legal age to serve alcoholic beverages and satisfactorily pass responsible serving course, such as TIPs, as required by property.
- Must be able to obtain and provide Food Handlers card as required by city/county/state.
- Ability to evaluate and select among alternative courses of action quickly and accurately.
- Ability to handle stressful situations in a calm and professional manner.
Aimbridge Hospitality offers a competitive benefits package, including:
- Medical, Dental, and Vision Coverage
- Short-Term and Long-Term Disability Income
- Term Life and AD&D Insurance
- Paid Time Off
- Employee Assistance Program
- 401k Retirement Plan
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