Part Time Patient Access Representative Associate
1 week ago
We are seeking a highly motivated Part Time Patient Access Representative Associate to join our team at Optum. As an associate on our team, you will be responsible for providing exceptional customer service to our patients, ensuring that they have a positive experience with our healthcare services.
About the RoleThis is a part-time position working 6 days in a row, Friday through Thursday, 11pm-7:30am. The successful candidate will have a strong background in customer service, preferably in a hospital or office setting, and be proficient in Microsoft Office products. A revenue cycle background is also an asset.
Key Responsibilities- Greet and welcome patients in person
- Collect demographic and insurance information
- Verify insurance eligibility and benefits information for payers
- Process patient registration, including collecting co-pays and deductibles
- Provide technical direction to employees as needed
- 18 years of age or older
- 6+ months of customer service experience in an office/hospital setting
- Intermediate level of proficiency with Microsoft Office products
We offer a competitive salary range of $45,000-$55,000 per year, depending on experience. This includes a $750 sign-on bonus for external candidates. We also offer comprehensive benefits, including health, dental, and vision insurance, as well as a 401(k) plan.
About UsOptum is a leading health services company that provides innovative solutions to improve health outcomes. Our mission is to help people live healthier lives and make the health system work better for everyone. We believe in diversity and inclusion, and we are committed to creating a workplace culture that reflects these values.
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