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Freight Payment Auditor

2 months ago

Westlake, Ohio, United States Redwood Logistics Full time
Freight Payment Auditor

Reports To: Manager - Freight Audit & Payment

Environment: Hybrid (3 days in office; 2 remote)

Work Schedule:

This position is full-time and hybrid Monday through Friday from 8:00 AM to 5:00 PM with an hour break, but flexibility is available based on coverage.

About Us:

Redwood Logistics is recognized for its innovative approach in the logistics sector. Our advanced supply chain technology, combined with the expertise of our dedicated professionals, enables efficient logistics execution across North America and Mexico.

We offer a comprehensive suite of services, data-driven network solutions, and an integrated platform, establishing our reputation as a significant player in the mid-market segment of the freight technology industry.

Role Overview:

As a Freight Payment Auditor within our Managed Services division, you will be tasked with the efficient processing and auditing of carrier invoices in alignment with contractual agreements.

Your Daily Impact:
  • Input carrier freight bills accurately.
  • Conduct thorough audits of carrier freight bills.
  • Investigate and resolve billing discrepancies and inquiries.
  • Comprehend LTL carrier pricing, tariffs, accessorial charges, and reasons for invoice audit failures.
  • Understand TL carrier pricing and the rationale behind invoice audit failures.
  • Prepare and analyze data to manage carrier payables effectively.
  • Perform various clerical tasks, including answering calls and handling customer service requests.
  • Collaborate with internal and external teams to ensure timely and accurate payments to carriers.
  • Identify reasons for invoice audit failures and work collaboratively to resolve issues.
  • Manage invoice work queues to ensure timely processing and transmission to clients.
Qualifications:
  • Ability to read, analyze, and interpret freight payment procedures and carrier pricing contracts.
  • Strong presentation skills to address questions from vendors and internal teams regarding carrier freight bills.
  • Understanding of the LTL and Truckload transportation sectors.
  • Knowledge of carrier pricing and invoice details.
  • Capability to manage diverse customer requirements for invoice audits.
  • Meticulous attention to detail.
  • Excellent communication and organizational abilities.
  • Effective time management skills, with the ability to prioritize tasks and collaborate within a team environment.
Tools Utilized:
  • Basic proficiency in Outlook, Excel, Teams, and TMS systems.
  • Experience with Paylocity and Harvest.
What We Provide:
  • Access to expert resources for your professional development.
  • Opportunities for internal mobility.
  • Employee referral bonus program.
  • Employee Resource Groups (ERGs).
  • Annual fundraising and volunteer initiatives to support communities.
  • Paid time off, floating holidays, and volunteer time off.
  • Paid parental leave.
  • Comprehensive medical, dental, vision, and 401k plans (with matching).
  • Flexible spending accounts, mass transit, and dependent care plans available.
  • Health savings accounts with annual company contributions for participants.
  • Short-term and long-term disability; life insurance policies subsidized by the company.
  • Additional benefits including pet insurance, accident care, and access to legal advice.
Redwood is an equal opportunity employer. Employment decisions are based on individual merit, qualifications, abilities, and the company's needs. The company does not discriminate in any aspect of employment based on protected characteristics.