Medical Assistant Team Lead

4 weeks ago


San Antonio, Texas, United States CommuniCare Health Center Full time
Job Summary

We are seeking a highly skilled Medical Assistant Team Lead to join our team at CommuniCare Health Center. As a Medical Assistant Team Lead, you will be responsible for providing exceptional patient care and support services, while also mentoring and training clinic support staff.

Key Responsibilities
  • Mentor and train clinic support staff in day-to-day operations of the front and back office, ensuring that all medical assistant tasks and duties are completed in a timely and efficient manner.
  • Administer injections, assist with non-invasive and direct patient care procedures, such as pap smears, EKGs, phlebotomy, minor surgeries, vision and hearing screenings, and waive testing.
  • Obtain patient medical history, vital signs, and ensure that all quality metrics are completed and documented in compliance with the Center's policies and accreditation agencies.
  • Register patients, update patient demographics, verify and activate appropriate patient insurance plans as needed, and ensure accurate and complete posting of encounter data and selection of correct funding/insurance plans.
  • Prepare for next day clinic by identifying appointment types and chart preparation, updating proof of income, pre-registering patients, and screening patients for program eligibility.
  • Provide exceptional customer service internally and externally, greeting each customer with an appropriate introduction, addressing concerns prior to the end of interaction, and assisting with other departments as appropriate.
Requirements
  • High school diploma or equivalent required
  • Minimum three (3) years' experience as a Medical Assistant required
  • One (1) year leadership experience in a healthcare setting preferred
  • Experience with EMR/EHR preferred
  • Experience in a primary healthcare setting preferred
  • Bilingual in English and Spanish preferred
  • Proficient in the use of personal computers, including Microsoft Word, Excel, Outlook
  • Certified in Basic Life Support (BLS), American Heart Association
Physical Requirements
  • Finger dexterity: using fingers to make small movements such as typing or picking up small objects
  • Talking: frequently conveying detailed or important instructions or ideas accurately, clearly, or quickly
  • Hearing: able to hear average or normal conversations and receive ordinary information; hear whispered voice at five (5) feet
  • Repetitive motions: frequently and regularly using the wrists, hands, and fingers
  • Visual: visual acuity necessary for the proper evaluation of a patient and to prepare or inspect documents or other
  • Physical: sitting 20-30% of time and standing, walking 70-80% of time; lift up to 25 lbs; push and pull up to 45 lbs


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