Customer Service Representative

4 weeks ago


Towanda, Kansas, United States Advanced Call Center Technologies, LLC. Full time
Customer Service Representative Job Description

At Advanced Call Center Technologies, LLC., we are seeking a highly skilled and motivated Customer Service Representative to join our team. As a Customer Service Representative, you will be the voice of our company, providing exceptional service to our customers through positive interactions.

Key Responsibilities:

  • Respond to customer inquiries and resolve issues in a timely and professional manner.
  • Provide accurate and helpful information to customers, ensuring a positive experience.
  • Utilize excellent communication and interpersonal skills to build strong relationships with customers.
  • Work collaboratively with internal teams to resolve customer issues and improve overall service.
  • Meet or exceed productivity and quality standards, ensuring high levels of customer satisfaction.

Requirements:

  • High school diploma or equivalent required.
  • Previous call center experience or customer service background preferred.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and meet productivity standards.
  • Basic computer skills and data entry experience.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for career growth and advancement.
  • A positive and supportive work environment.
  • Flexible scheduling and work-life balance.

Why Join Our Team:

At Advanced Call Center Technologies, LLC., we value our employees and offer a comprehensive benefits package, including health insurance, retirement plans, and paid time off. We also offer opportunities for career growth and advancement, as well as a positive and supportive work environment. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding career, we encourage you to apply for this exciting opportunity.



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