Current jobs related to Veterinary Receptionist - Prescott, Arizona - Mission Veterinary Partners

The Veterinary Receptionist will serve as the primary point of contact for clients and patients, providing exceptional customer service and ensuring a positive experience for all visitors to the hospital.

• Client Communication: Greet clients and pets by name, answer phone calls promptly and professionally, and respond to client inquiries about animal care and veterinary services.
• Scheduling and Coordination: Schedule appointments and surgeries, make confirmation calls, and ensure accurate documentation of client conversations.
• Financial Transactions: Collect payment, process credit card transactions, and verify client eligibility for charge accounts.
• Administrative Tasks: Maintain accurate medical and computer records, scan documents, and refill prescriptions.
• Product and Service Advice: Provide knowledgeable advice on wellness, prevention, and diseases, and recommend retail items such as flea/tick preventatives and heartworm preventatives.

• Commitment to Core Values: Demonstrate a commitment to the core values of Mission Veterinary Partners.
• Computer Knowledge: Possess working knowledge of veterinary terminology, computer literacy, and ability to use communication tools.
• Excellent Communication Skills: Display exceptional client service and communication skills, with the ability to handle varied and sometimes difficult situations.
• Teamwork and Adaptability: Demonstrate a friendly attitude, confidence, and ability to work effectively in a fast-paced environment.