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Senior Software Engineer
2 months ago
Citizens is seeking a highly skilled Senior Software Engineer to join our team. As a Senior Software Engineer, you will play a critical role in designing, developing, and maintaining scalable and highly available systems.
Key Responsibilities- Assist in the implementation of highly available and scalable systems, ensuring the reliability and performance of production applications and environments.
- Collaborate with cross-functional and business teams to define and establish service level objectives (SLOs) and service level indicators (SLIs) for critical systems.
- Monitor systems and applications, proactively identifying and resolving performance bottlenecks or availability issues.
- Develop and maintain monitoring tools, alerts, and dashboards to provide visibility into system health and performance.
- Participate in post-incident review and blameless post-mortems to identify root causes and implement preventive measures to avoid future incidents.
- Automate repetitive tasks and processes to improve efficiency and reduce manual intervention and toil.
- Create and maintain documentation for system architecture, configuration, and troubleshooting procedures.
- Collaborate with development teams to implement and deploy new features and enhancements, ensuring they meet reliability and performance standards.
- Stay up to date with industry best practices, new technologies, and emerging trends in site reliability engineering.
- Strong knowledge of cloud systems and command line tools.
- Proficiency in scripting languages such as Python, Shell, or Perl.
- Experience with configuration management tools like Ansible, Puppet, or Chef.
- Familiarity with cloud platforms like AWS and Azure.
- Understanding of networking principles and protocols (TCP/IP, HTTP, DNS, etc.).
- Knowledge of containerization technologies (Kubernetes) and orchestration tools.
- Expertise in monitoring and logging tools such as Prometheus, Grafana, ELK stack, or Data Dog.
- Strong problem-solving and troubleshooting skills, with the ability to analyze and resolve complex technical issues.
- Excellent communication and collaboration skills to work effectively with cross-functional teams.
- Strong attention to detail and ability to work in a fast-paced, dynamic environment.
- Bachelor's degree in computer science, engineering, or a related field.
- Proven experience as a Site Reliability Engineer or a similar role.
- Solid understanding of software development methodologies and DevOps principles.
- Experience with agile and iterative development processes.
- Certification in relevant technologies or frameworks is a plus (e.g., AWS Certified DevOps Engineer, Certified Kubernetes Administrator).
- Familiarity with continuous integration/continuous deployment (CI/CD) pipelines.
- Knowledge of security best practices and experience implementing security measures in a production environment.
- Ability to work independently and handle multiple projects and priorities simultaneously.
- Strong analytical and problem-solving skills, with a focus on continuous improvement and automation.
Citizens offers a competitive salary range of $107,440 - $161,160 per year, plus an opportunity to earn an annual discretionary bonus. We also offer comprehensive medical, dental, and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs, and more.
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