Veterinary Hospital Receptionist

4 weeks ago


Milton, Massachusetts, United States Southern Veterinary Partners Full time
Job Summary

We are seeking a highly organized and compassionate Veterinary Receptionist to join our team at Southern Veterinary Partners. As a key member of our hospital staff, you will be responsible for providing exceptional customer service, managing front desk operations, and ensuring a smooth patient flow.

Key Responsibilities
  • Receive and place calls to clients for scheduling purposes
  • Prioritize multiple tasks in a calm and organized manner
  • Maintain accurate client and pet records
  • Assist clients with information, invoices, and prescription items
  • Utilize hospital computer systems for documentation and communication
  • Manage financial transactions and maintain accurate balances
  • Provide excellent customer service and communication skills
  • Advocate for pets through client education and support
  • Maintain a positive attitude and demonstrate empathy towards clients and pets
Requirements
  • Excellent communication and organizational skills
  • Ability to work independently and as part of a team
  • Knowledge of veterinary medical terminology and procedures
  • Flexibility to work a variety of shifts, including weekends and holidays
  • Experience with veterinary software is preferred
Benefits
  • Competitive hourly rate
  • Healthcare plan (medical, dental, and vision)
  • Retirement plan (401k)
  • Life insurance and short-term disability
  • Paid time off (vacation and public holidays)
  • Educational assistance for veterinary technician programs
  • Discounted veterinary care and Teladoc access


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