Sales Associate

1 month ago


New York, New York, United States Nordic Knots AB Full time
About the Role

Nordic Knots is seeking a highly organized and service-oriented Sales Associate to join our team in Soho, NYC. As a key member of our sales team, you will be responsible for delivering exceptional customer experiences and assisting the Senior Store Manager with daily tasks.

Key Responsibilities
  • Provide outstanding customer service and support to all store visitors
  • Guide customers on interior design and product selection
  • Assist with online customer service, including handling orders and organizing conversations
  • Manage orders, inventory, and email lists
  • Support the PRO team in managing client relationships
  • Perform various tasks such as customer satisfaction follow-ups and logistical processes
Requirements
  • Previous retail experience from interior design or high-end fashion brands
  • Excellent organizational and communication skills
  • Ability to multitask and work in a fast-paced environment
  • Passion for interior design and customer service
  • Fluent in English with excellent writing skills
  • Experience with Zendesk is a plus
About Us

Nordic Knots is a fast-growing direct-to-consumer Scandinavian interior design brand with a strong presence in the USA. We value a culture of thoughtful design and aim to create timeless textiles that transform homes into harmonious spaces.

What We Offer
  • Competitive hourly rate: $21-27 USD
  • Company-sponsored medical plan
  • Accrued PTO

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