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Part-time Sales Associate

2 months ago

Glendale, Arizona, United States Chico's FAS Full time

Job Summary:

The Sales Associate is a key member of our retail team, responsible for promoting a customer and product-focused sales culture in our stores. As a Sales Associate, you will be expected to provide exceptional customer service, maintain a high level of product knowledge, and contribute to the overall success of our sales team.

Key Responsibilities:

  • Drive for Results:
    • Meet company sales goals by utilizing sales techniques and communicating product knowledge to customers
    • Recommend merchandise selections or help locate or obtain merchandise based on customer needs and desires
    • Maintain knowledge of current sales and promotions
    • Maintain pricing and visual standards
  • Customer Experience:
    • Model and promote the Most Amazing Personal Service (MAPS) principles and standards
    • Ensure prompt resolution of customer concerns
    • Ensure a fast and efficient register experience
    • Reinforce buying decisions at the checkout and achieve add-on goals
  • Operational Excellence:
    • Support replenishment activities that keep the store full and abundant
    • Assist with locate fulfillment
    • Assist with visual directives, including floor sets and window changes
  • Teamwork and Growth:
    • Promote an inclusive, collaborative approach to problem-solving
    • Seek personal developmental opportunities and solicit feedback

Requirements:

  • High School diploma or equivalent
  • Retail or sales experience preferred
  • Must be 18 years of age or older
  • Excellent communication and customer service skills
  • Able to learn or adapt to technology provided by the company
  • Strong organizational skills and ability to multi-task in a fast-paced environment

Physical Requirements:

  • Constant walking/standing
  • Occasional lifting up to 50 lbs.
  • Frequent climbing