Retail Sales Associate
24 hours ago
About the Role:
We are seeking a highly motivated and customer-focused Retail Sales Associate to join our team at GNC. As a key member of our sales team, you will be responsible for providing exceptional customer service and ensuring that every customer leaves our store satisfied and wants to come back again.
Key Responsibilities:
- Greeting and Assisting Customers: Greet customers warmly and assist them in finding the products they need.
- Keeping the Selling Floor Stocked and Organized: Ensure that the selling floor is always fully stocked and organized, with products easily accessible to customers.
- Upselling and Cross-Selling: Identify opportunities to upsell and cross-sell products to customers, increasing average transaction value and driving sales growth.
- Handling Returns and Complaints: Efficiently and effectively handle customer returns and complaints, providing a positive experience for every customer.
- Coordinating with Team Members: Work collaboratively with team members to ensure seamless customer service and achieve sales goals.
Requirements:
- High School Degree or Equivalent: A high school degree or equivalent is required for this role.
- Experience in Retail Sales: Previous experience in retail sales or a similar role is a plus.
- Strong Communication Skills: Excellent communication skills are essential for this role, as you will be interacting with customers and team members on a daily basis.
- Positive and Friendly Attitude: A positive and friendly attitude is a must for this role, as you will be representing GNC and providing exceptional customer service.
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