IT Support Internship Opportunity

4 weeks ago

Brookfield, Wisconsin, United States Milliman Full time
About the Role

We are seeking a highly motivated and detail-oriented IT Support Intern to join our team at Milliman. As an IT Support Intern, you will be responsible for providing comprehensive end-user support for hardware, software, networking, and telecommunications systems.

Key Responsibilities
  • Provide Helpdesk support for end-user systems, including research, troubleshooting, testing, analyzing, and communicating clearly and kindly to the end-user.
  • Prioritize tickets based on urgency and/or priority with the information given.
  • Complete thorough research and exhaust all possible resources when investigating an issue.
  • Physically install and configure new hardware, software, and systems.
  • Responsible for physically relocating and configuring existing equipment based on user needs.
  • Provide orientation and guidance to users on how to operate new software and computer equipment.
Requirements
  • Knowledge in Windows Operating Systems, Microsoft Windows 10/11, and Office 365 Suite.
  • Hands-on hardware troubleshooting, updating software and windows, and basic TCP/IP networking.
  • Physical ability to walk around, climb stairs, push carts, reach up and down, kneel, crawl, and lift heavy items (up to 30 pounds maximum).
  • Candidate must currently be pursuing a bachelor's or master's degree.
What We Offer
  • Challenging IT projects with practical on-the-job experience.
  • IT audit processing experience.
  • Experience working with Milliman IT professionals.
  • Attendance at professional staff meetings and department meetings.
  • On-the-job mentorship from experienced IT professionals.
  • Competitive pay.
  • Prospect of securing a full-time position with Milliman.
About Milliman

Milliman is one of the leading experts in healthcare financing and delivery. We advise clients on a wide range of issues, from assessing the impact of healthcare reform on organizations or populations to streamlining operations while advancing the quality of patient care.

Our consulting work is supported by a powerful toolkit of data analytics solutions and informed by the most trusted, comprehensive set of cost guidelines in the industry.

Through a team of professionals ranging from actuaries to clinicians, technology specialists to plan administrators, we offer unparalleled expertise in employee benefits, investment consulting, healthcare, life insurance and financial services, and property and casualty insurance.

Location and Schedule

Candidates must be able to work in the Brookfield, Wisconsin office. This is a part-time fall internship, which allows up to 22.5 hours per week. This position is from September through the end of December with the opportunity to extend based on performance.

We are an equal opportunity employer and welcome applications from diverse candidates. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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