Fitness Operations Assistant

2 weeks ago


Minot, North Dakota, United States Planet Fitness - PF Baseline Fitness Full time
Job Title: Team Lead

At Planet Fitness - PF Baseline Fitness, we're seeking a highly motivated and customer-focused Team Lead to join our team. As a Team Lead, you will play a key role in ensuring a positive member experience and driving business success.

Key Responsibilities:
  • Assist in member service oversight, ensuring all staff provide exceptional customer service.
  • Oversee front desk operations, including greeting and meeting potential members, and providing gym tours.
  • Facilitate member service issues and questions, providing timely and effective solutions.
  • Support the Club Manager as needed, contributing to the overall success of the club.
  • Assist in maintaining a clean and welcoming gym environment.
  • Help manage marketing efforts, ensuring staff is aware and trained on current promotions.
  • Assist with ordering supplies, inventory management, and tracking reports.
Essential Skills:
  • Strong customer service skills, with a focus on exceeding member expectations.
  • Excellent communication, organizational, and leadership skills.
  • Basic computer proficiency, with the ability to learn new systems.
Physical Demands:
  • Standing and walking for at least 75% of the shift.
  • Talking in person or on the phone for at least 75% of the shift.
  • Lifting up to 50 lbs less than 30% of the time.
What We Offer:
  • A dynamic and supportive work environment.
  • Opportunities for advancement and professional growth.
  • A comprehensive benefits package, including employee recognition and rewards.

Join our team and become a part of the Planet Fitness - PF Baseline Fitness family. Apply today and take the first step towards a rewarding career in fitness


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