Shift Leader

6 days ago


Grand Rapids, Michigan, United States Burger King Full time
About the Role

The Hourly Assistant Manager plays a critical role in delivering sales and profit results through guest service, people & operations excellence.

  • Guest Experience: Deliver exceptional guest experiences by ensuring accurate, fast and friendly service in clean surroundings.
  • Team Development: Foster a culture of growth and development by providing mentoring, up-coaching and feedback to Team Members.
  • Operational Excellence: Drive operational results by setting an example for Team Members and implementing shift plans effectively.

Main Responsibilities: Direct efficient and accurate product preparation and sale, maintain inventory levels, receive inventory truck orders, motivate Team Members, review restaurant performance data and ensure compliance with operational and brand standards.

Essential Requirements: Be at least 18 years old, have a demonstrated understanding of guest service principles, availability to work evenings, weekends and holidays, ability to adapt to irregular shifts and desire to develop leadership skills.



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