Clinical Systems Analyst
4 days ago
**Job Title:** Clinical Systems Analyst
**Company Overview:** The University of Texas at Austin, Dell Medical School, seeks a skilled Clinical Systems Analyst to support the design, build, configuration, testing, and maintenance of clinical information systems. As a liaison between business operations and providers, internal information technology, system users, and vendors, you will work within defined project objectives for issue and problem resolution.
**Estimated Salary Range:** $85,000 - $115,000 per annum, depending on qualifications and experience.
The successful candidate will be responsible for providing support to end-users both remotely and in-person. This includes monitoring, investigating, troubleshooting, and resolving incoming tickets. You will also coordinate system fixes and changes with software vendors, deploy application changes with the training team and operations, create test scripts, timelines, and plans for application and workflow changes, and perform actual testing of clinical information system configuration and processes.
">In addition, you will collaborate with technical colleagues to identify infrastructure-related issues that have resulted in clinical application problems. Your duties will include ongoing end-user clinical information systems support with all upgrades, new releases, enhanced functionality, and requested change and problem management support following the outlined ITIL processes.
">- Provide remote and in-person support to end-users">
- Monitor, investigate, troubleshoot, and resolve incoming tickets">
- Coordinate system fixes and changes with software vendors">
- Deploy application changes with the training team and operations">
- Create test scripts, timelines, and plans for application and workflow changes">
- Perform actual testing of clinical information system configuration and processes">
- Collaborate with technical colleagues to identify infrastructure-related issues">
- Provide ongoing end-user clinical information systems support
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