Implementation Specialist

1 week ago

Amarillo, Texas, United States Computer Services Incorporated Full time
Job Summary

As an Implementation Specialist at Computer Services Incorporated, you will play a crucial role in executing solution and application implementations for existing and new customers. Your focus will be on executing implementations of one or more smaller solution(s) from lower complexity software and/or smaller customers. Your projects will include new conversions and mergers that are positioned with relatively low intensity.

Key Responsibilities

Subject Matter Expert of the Time Deposit application
Effectively communicate and interact with the customer
Provide onsite and remote support and training for customer banks
Ability to reconcile core applications to general ledger system
Write integration for time deposit products
Perform other duties as assigned

Primary Results Accountable for Achieving

Application configuration is complete and accurate
Customer is properly trained for use of the systems
Customer is effectively supported during the project transition period
All parts of the implementation process are successful, and the customer is satisfied

Job Requirements

Education & Certifications:
Education or job knowledge equivalent to college or university undergraduate education.

Experience:
The minimum amount of relevant work experience required to successfully perform the job is at least two (2) years.
Banking experience required.
Account reconciliation experience, preferred.

Required Skills:
Solid understanding of Time Deposits, IRAs, Safe Deposit Boxes, ACH, and Transfers
Communication skills - demonstrated verbal and written communication skills
Task and detail orientation skills
Ability to work with limited supervision in a team environment
Reasoning skills - to think logically and interpret problems accurately
Strong PC and Microsoft Office skills, particularly Excel
Analytical skills - problem solving, pattern recognition, objectivity
Account reconciliation experience
Ability to work with all levels of bank management during a conversion
Organization and time management skills

Relationship Building
This position requires regular contact both inside and/or outside the company.

Decision Making

The position requires the use of judgment to plan and perform; general decisions are made to solve a problem or select a course of action for a standard or recognized method of operation.


Supervision Received
General Supervision. Assignments are both task-oriented and objective-oriented. Work is reviewed for soundness of judgement and overall adequacy and accuracy.

Work Environment

The work environment characteristics described below are representative of those an employee encounters while performing the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Travel:
Some travel required (30-40%).

Physical Demands:


The employee must be physically able to perform all essential job duties, with or without reasonable accommodation and shall be physically able to perform the tasks and/or functions listed above to the extent job-related and consistent with business necessity.

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