Customer Service Representative

6 days ago


Pisgah Forest, North Carolina, United States Self-Help Full time

At Self-Help, we're committed to creating economic opportunity for all. Our mission is to provide financial services that empower individuals and communities to achieve their goals.

Job Summary

We're seeking a highly skilled Member Service Representative/Teller-Floater to join our team in Brevard, NC. As a key member of our operations team, you'll play a critical role in delivering exceptional customer service, processing transactions, and promoting financial products and services.

About the Role

This is a dynamic position that requires strong communication and problem-solving skills. You'll work closely with members to understand their financial needs and provide tailored solutions. Your expertise will include:

  • Providing excellent customer service and building strong relationships with members
  • Processing transactions, including deposits, loans, and account transfers
  • Maintaining accurate records and ensuring compliance with regulatory requirements
  • Promoting financial products and services to meet members' needs
Requirements

To succeed in this role, you'll need:

  • 1-3 years of experience in a financial institution or customer service industry
  • Cash handling and customer service skills
  • A high school diploma or equivalent
What We Offer

As a valued member of our team, you'll enjoy competitive compensation and a comprehensive benefits package. We're committed to providing equal employment opportunities to all candidates, regardless of background or experience.



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