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Veterinary Care Specialist

3 weeks ago

Davenport, Iowa, United States Whitehaven Veterinary Center Full time
Patient Care Coordinator Role Overview

We are seeking a compassionate and detail-oriented individual to join our team at Whitehaven Veterinary Center. As a key member of our hospital staff, you will be responsible for providing exceptional client service, advocating for the needs of our furry patients, and ensuring every visit to our hospital is a positive experience.

**Key Responsibilities:**

  • Pet Advocate: Prioritize the well-being of our pets, ensuring their needs are met and their health is optimized.
  • Client Education: Communicate clearly and compassionately with pet owners, helping them understand their pets' health needs and treatments.
  • Experience Ownership: Create a welcoming environment for pets and their parents, ensuring each visit is stress-free and positive.
  • Service Improvement: Continuously seek ways to enhance our services and improve the overall client experience.

**What We're Looking For:**

  • A deep love and passion for animals.
  • Exceptional communication skills with the ability to connect with both pets and their owners.
  • A positive, proactive attitude and a commitment to providing outstanding customer service.
  • Experience in the veterinary field or a strong desire to learn and grow within it.
  • Creativity and enthusiasm for improving the client and pet experience.

**Benefits:**

  • Career & Educational advancement opportunities.
  • FSA and HSA options available.
  • 401K starting on day 1 - Company 4% match.
  • Medical, Dental, Vision Insurance for you & your family.
  • Additional Insurances Available: Life Insurance AD&D, Short Term Disability Insurance, Long Term Disability Insurance, Critical Illness Insurance, Accidental Insurance.
  • Discounts for your pets.
  • Annual scrub allowance.

**Why Work with Us?**

  • Team Spirit: Be part of a supportive, fun-loving team that shares your passion for pets.
  • Growth Opportunities: Expand your knowledge and skills with ongoing training and development.
  • Make a Difference: Play a key role in enhancing the lives of pets and their families.

$17-$19/hour | $500 Signing Bonus | 4-day work week with rotating Saturdays