Oral Health Coordinator

7 days ago


Austin, Texas, United States Toothwise Dental Full time

We are seeking a highly motivated and organized individual to join our team as a Patient Support Assistant. As a key member of our dental team, you will play a critical role in delivering exceptional patient care and support to our patients.

Job Summary:

This position involves working closely with our dental team to provide administrative and clinical support. The successful candidate will be an effective communicator, able to work well under pressure and maintain confidentiality when dealing with sensitive information.

Key Responsibilities:
  • Greet patients warmly upon arrival and departure, providing a positive first impression of our practice.
  • Answer phone calls, schedule appointments, and manage patient inquiries and billing.
  • Maintain accurate and up-to-date patient records, adhering to strict confidentiality guidelines.
  • Assist with treatment coordination, explaining procedures and addressing patient concerns in a compassionate and empathetic manner.
Requirements:
  • A minimum of $18.00 - $20.00 per hour based on experience and qualifications.
  • A strong understanding of dental insurance processes and terminology.
  • An ability to work effectively in a fast-paced environment and prioritize tasks accordingly.
  • Excellent communication and interpersonal skills.
  • A commitment to ongoing learning and professional development.

Benefits:

  • Dental insurance
  • Employee discount


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