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Customer Service Representative

2 months ago

Ukiah, California, United States MIK Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Part Time Customer Service Representative at MIK. As a key member of our retail team, you will be responsible for delivering exceptional customer service, assisting customers with their shopping needs, and ensuring a seamless checkout experience.

Key Responsibilities
  • Customer Service: Provide friendly and attentive service to all customers, responding to their queries and resolving any issues in a timely and professional manner.
  • Merchandise Support: Assist customers in finding products, restocking shelves, and maintaining a well-organized store environment.
  • Checkout Experience: Ensure a fast and efficient checkout process, handling customer transactions and resolving any issues that may arise.
  • Truck Unloading: Assist with the unloading of merchandise from trucks, ensuring that all products are properly stored and displayed.
Requirements
  • Excellent Communication Skills: Ability to effectively communicate with customers, colleagues, and management.
  • Teamwork: Willingness to work collaboratively as part of a team to achieve sales goals and provide exceptional customer service.
  • Attention to Detail: Ability to maintain a high level of attention to detail, ensuring accuracy and efficiency in all aspects of the job.