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Banquet Server

2 months ago


Chattanooga, Tennessee, United States The Hotel Chalet Full time
Job Description

Job Summary:

The Hotel Chalet is seeking a highly motivated and detail-oriented Banquet and Event Server to join our dynamic hospitality team. As a Banquet and Event Server, you will play a vital role in ensuring our guests have exceptional experiences during weddings, corporate events, banquets, and other special occasions.

Key Responsibilities:

  • Event Preparation: Set up banquet rooms and event spaces according to event plans and specifications, including arranging tables, chairs, linens, and place settings.
  • Ensure all areas are clean, organized, and ready for guests.
  • Banquet & Event Service: Provide attentive and courteous service to guests throughout the event, including serving food and beverages, refilling drinks, bussing and responding to guest requests promptly.
  • Follow all service standards and protocols, ensuring a seamless and enjoyable experience for all attendees.
  • Coordination & Communication: Collaborate with event coordinators, kitchen staff, and other team members to ensure the smooth flow of service.
  • Communicate effectively with guests and team members to address any issues or special requests.
  • Post-Event Duties: Assist in breaking down and cleaning up after events, including clearing tables, storing equipment, and ensuring the event space is returned to its original condition.
  • Handle and store equipment properly, reporting any damages or issues to the supervisor.

Qualifications:

  • Previous experience in banquet or event service is preferred but not required.
  • Strong interpersonal and communication skills.
  • Ability to work in a fast-paced environment and adapt to changing needs.
  • Must be able to stand and walk for extended periods and lift up to 25 lbs.
  • A positive attitude, professional appearance, and excellent customer service skills.
  • Availability to work flexible hours, including evenings, weekends, and holidays.

Benefits:

  • Competitive hourly wage plus tips.
  • Flexible scheduling
  • Opportunities for career growth and advancement within The Hotel Chalet.
  • Employee discounts on hotel stays, dining, and events.
  • A supportive and team-oriented work environment.