Restaurant Shift Leader

3 weeks ago


Chicago, Illinois, United States Potbelly Corporate Full time

Potbelly Corporate is seeking a Restaurant Shift Leader to lead and manage a team of associates in a fast-paced environment.

We are a nationally recognized neighborhood sandwich shop with over 400 locations across the United States, and we're looking for friendly and outgoing individuals who enjoy working in a dynamic environment.

The Shift Leader will be responsible for managing and developing associates to execute outstanding product quality and customer service, building sales and controlling costs for each shift.

What We Offer:
  • Competitive pay
  • Medical, Dental & Vision Insurance
  • Domestic Partnership Benefits
  • Paid Parental Leave
  • FSA and HSA with Employer Contribution
  • Commuter Benefit Program
  • Retirement Savings 401(k) with company match
  • Employee Assistance Program
  • Paid Time Off
  • Discount Program
  • Flexible Work Schedule
  • Career growth opportunities

As a Shift Leader, you will be responsible for leading a team of associates, managing inventory, and maintaining a clean and safe work environment.

Requirements:
  • You want to delight customers with great food and good vibes
  • You are friendly and customer service oriented
  • You have strong written and verbal communication skills
  • You enjoy problem-solving
  • You enjoy higher levels of noise from music, customer and employee traffic
  • You love working in a fast-paced environment
  • You can manage potential allergens: peanut products, egg, dairy, gluten, soy, seafood and shellfish
  • You can handle the heat of the kitchen – knife skills are a plus
  • You're at least 18 years old
  • A minimum of 1 year supervisory experience in a restaurant or retail environment preferred
  • You're able to stand/walk for 8-9 hours or as needed
  • You're able to lift up to 10 pounds frequently and up to 50 pounds occasionally
Job Duties and Functions:
  • Lead team members on shifts, including efficient assignment of tasks while providing feedback
  • Ensure all security procedures are followed
  • Ensure back-of-the-house procedural standards are met
  • Count drawers and follow proper daily cash handling procedures
  • Prepare quality finished products (sandwiches, salads, soups, cookies, ice cream, etc.) efficiently
  • Comply with health and safety standards for food, cleanliness and safety
  • Restock food line, chips and cooler
  • Clean tables, counters, floors, bathrooms, kitchen and utensils; take out trash
  • Operate cash register: handle, balance and follow all cash handling procedures
  • Effectively handle customer complaints/issues
  • Other duties as assigned

Potbelly Corporate is an equal opportunity employer and welcomes applications from diverse candidates.

We are committed to creating a workplace that is inclusive and respectful of all employees.



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