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Social Services Career Development Trainee
2 months ago
We are seeking a highly motivated and detail-oriented individual to join our team as a Social Services Career Trainee. As a trainee, you will receive comprehensive on-the-job training to develop the skills and knowledge necessary to manage a public assistance caseload.
Key Responsibilities- Develop and implement effective case management strategies to ensure timely and efficient delivery of public assistance services.
- Provide exceptional customer service to clients, responding to their needs and concerns in a professional and courteous manner.
- Collaborate with colleagues and stakeholders to ensure seamless communication and coordination of services.
- Stay up-to-date with changes in state and federal regulations, policies, and procedures related to public assistance programs.
- Participate in ongoing training and professional development to enhance skills and knowledge in areas such as case management, customer service, and program regulations.
- Bachelor's degree in a related field, such as social work, public administration, or a related field.
- Excellent communication and interpersonal skills, with the ability to work effectively with diverse populations.
- Strong analytical and problem-solving skills, with the ability to think critically and make sound decisions.
- Ability to work in a fast-paced environment, with multiple priorities and deadlines.
- Proficiency in Microsoft Office and other relevant software applications.
As a State of Illinois employee, you will receive a comprehensive benefits package, including health, dental, and vision insurance, retirement savings plan, and paid time off. You will also have opportunities for professional growth and development, as well as a chance to make a meaningful difference in the lives of our clients.
About UsThe State of Illinois is a leader in providing social services and supports to individuals and families in need. Our mission is to promote the health, well-being, and self-sufficiency of our clients, while also fostering a culture of excellence and innovation within our organization.
