Executive Pastry Operations Manager

5 days ago


Kissimmee, United States Marriott Full time
About Gaylord Hotels

At Gaylord Hotels, we deliver extraordinary experiences that bring people together in an unforgettable way. Rooted in our expertise and leadership in meetings and experiences, we intentionally create environments, services, and programming that foster meaningful connections.

Job Description:Senior Sous Chef Pastry

This role is responsible for the overall success of daily kitchen operations, ensuring a consistent high-quality product is produced while maintaining a focus on exceptional customer service. The Senior Sous Chef Pastry will lead a culinary team, supervise kitchen areas, and manage all food-related functions to meet or exceed guest expectations.

Key Responsibilities:
  • Lead by example, demonstrating sound financial and business decision-making skills.
  • Supervise and manage employees, understanding their positions well enough to perform duties in their absence.
  • Encourage mutual trust, respect, and cooperation among team members.
  • Solicit employee feedback, utilize an "open door" policy, and review employee satisfaction results to identify and address employee problems or concerns.
  • Ensure compliance with food handling and sanitation standards, recognizing superior quality products, presentations, and flavor.
  • Participate in employee performance appraisal processes, providing feedback as needed, and participate in the development and implementation of corrective action plans.
Requirements and Qualifications:
  • High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area.
  • OR 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area.
Compensation and Benefits:

We offer a competitive salary range of $72,000 to $94,000 annually, a bonus program, comprehensive health care benefits, 401(k) plan with up to 5% company match, employee stock purchase plan at 15% discount, accrued paid time off (including sick leave where applicable), life insurance, group disability insurance, travel discounts, adoption assistance, paid parental leave, health savings account (except for positions based out of or performed in Hawaii), flexible spending accounts, tuition assistance, pre-tax commuter benefits, other life and work wellness benefits, and may include other incentives such as stock awards and deferred compensation plans.



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