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Infrastructure Systems Specialist

2 months ago

Scottsdale, Arizona, United States Plexus Worldwide Full time
Position Overview
The Infrastructure Systems Specialist at Plexus Worldwide plays a crucial role in the architecture, enhancement, and ongoing optimization of both physical and cloud-based infrastructure systems and services. This position is vital for maintaining security, reliability, and support for various systems including Windows Servers, Microsoft 365 services, MDM, and IdP solutions, along with backup systems. You will work closely with Engineering and Architectural teams to align technology initiatives with business objectives while fostering strong relationships with vendors and business partners. Additionally, this role includes general system administration responsibilities.

Key Responsibilities

Strengthen Server Infrastructure Security and Reliability
  • Enhance the security posture of Plexus' server systems both on-premises and in the cloud, focusing on Active Directory, Azure Active Directory, Microsoft 365, Veeam Backup, and Okta.
  • Implement and oversee security initiatives such as MFA/SSO, RBAC, and intrusion detection, measuring success through a reduction in security incidents and improved system uptime.
Develop and Sustain IT Infrastructure Solutions
  • Ensure infrastructure services align with business needs, continuously evaluating and enhancing Plexus' software and hardware solutions for improved efficiency and responsible resource utilization.
  • Document and standardize processes to promote repeatability and scalability for less experienced technicians.
Automate and Innovate IT Operations
  • Utilize advanced PowerShell scripting to automate routine administrative tasks, reducing manual intervention and minimizing errors. Innovate solutions to common IT challenges, enhancing overall productivity.
  • Effectively implement and maintain Plexus' Mobile Device Management (MDM) solutions, ensuring endpoint security through best practices and recognized standards.
Essential Duties

Collaborate with Cross-Functional Teams
  • Engage with various departments to ensure IT infrastructure effectively supports all business functions. Participate in regular cross-functional meetings to align IT projects with business goals and ensure timely project completion.
Lead Project Management Initiatives
  • Oversee the implementation, maintenance, and stability of Plexus' Identity Provider solution, including onboarding new applications and ensuring compliance with Plexus' standards.
Manage Significant IT Incidents
  • Be prepared to respond to major IT incidents swiftly. Identify root causes, implement immediate solutions, and develop long-term strategies to prevent recurrence.
Qualifications and Skills
  • Educational Background: Bachelor’s degree in Computing or equivalent experience preferred.
Technical Proficiencies

Minimum 5 years
  • Microsoft Server Support and Implementation: Achieved high levels of server performance and reliability through effective support and implementation of Microsoft Servers.
  • Microsoft Active Directory Management: Successfully managed and optimized Microsoft Active Directory for secure and efficient user authentication and authorization.
  • Microsoft 365 Management: Streamlined administrative tasks through proficient management of Microsoft 365 tenant with automation and technician training.
  • Hypervisor Management: Implemented and managed Hypervisor environments to meet Plexus' virtualization requirements.
  • Experience with SSO and MFA Technologies: Enhanced security and user convenience through the design and implementation of Single Sign-On (SSO) and Multi-Factor Authentication (MFA) technologies.
2-3 Years
  • AWS Management: Provisioned and managed AWS instances to support Plexus' cloud infrastructure needs.
  • SharePoint Administration: Improved collaboration and document management through effective administration of Microsoft SharePoint.
Additional Skills
  • Motivated and Adaptable: Demonstrated high motivation and adaptability by effectively managing multiple initiatives in a dynamic environment.
  • Effective Communication and Prioritization: Clearly communicated technical information and project status to stakeholders while prioritizing tasks across multiple initiatives.
  • Decision Making and Problem Solving: Made informed decisions rapidly and accurately to overcome challenges.
  • Collaborative Team Player: Worked effectively with cross-functional teams to achieve both individual and team objectives.
  • Proactive Planning: Anticipated potential challenges and communicated plans to address them.
  • Innovative Solutions: Delivered creative solutions and collaborated across various functions to facilitate project completion.
  • Relationship Building: Established and maintained positive relationships with colleagues and stakeholders.
About Plexus Worldwide

Plexus Worldwide is a premier direct-sales organization based in Scottsdale, Arizona, recognized as a top employer and economic contributor. For over 14 years, Plexus has been dedicated to promoting hope, health, and happiness through its scientifically-backed nutritional products, skincare, and an exciting home-based entrepreneurial opportunity.

As a six-time recipient of the Best Places to Work award, the company boasts a strong organizational culture and a deep commitment to giving back to communities in need.

Core Values

Plexus contributes to its overall growth and success by embracing core values:
  • Unity
  • Accountability
  • Commitment to Excellence
  • Empowerment
Benefits
  • 401k program with company match and immediate vesting.
  • Quarterly bonuses based on company profitability.
  • Weekly drawings for gift cards and cash.