Support Specialist Coordinator

2 days ago


Lancaster, California, United States The People Concern Full time
Job Summary:

This is a Support Specialist position with The People Concern, a leading provider of social services in Los Angeles County. We are seeking an individual who can act as the first point-of-contact for all immediate client needs and requests, while also providing a supportive environment to ensure client progress towards stability.

About Us:
The People Concern empowers the most vulnerable among us to rebuild their lives. With compassion and respect, we provide a fully integrated system of care tailored to the unique needs of homeless individuals, survivors of domestic violence, challenged youth, and others who have nowhere else to turn.

About the Role:
This Support Specialist will be responsible for acting as the first point-of-contact for all immediate client needs and requests, monitoring and overseeing the floor, conducting regular walk-throughs, creating a supportive environment, and developing effective relationships with clients. This role requires excellent communication and interpersonal skills, as well as the ability to work independently and think critically.

Requirements:
* High school/GED degree
* Minimum one (1) year experience in related work
* Effective customer service skills and the ability to handle difficult situations
* Ability to work independently and think critically
* Ability to communicate effectively and professionally

What We Offer:
We offer a competitive salary of $21.00 per hour, paid holidays, paid vacation days, paid sick days, employee assistance plans, medical insurance, vision insurance, dental insurance, retirement planning, and more.

EEO Statement:
The People Concern is an equal opportunity employer dedicated to non-discrimination in employment.

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