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Retail Sales Associate

2 months ago

Carrollton, Texas, United States RaceTrac Petroleum Full time

Position Overview:

The Store Associate plays a vital role in delivering exceptional service to guests while adhering to company standards. This position is essential in maintaining a welcoming and organized environment in a busy convenience store setting.

Key Responsibilities:

Guest Engagement:

Welcome and engage with both new and returning customers in a friendly manner, offering product suggestions to enhance their shopping experience.

Efficiently process transactions at the cash register, ensuring accurate cash handling and inventory management.

Provide timely and courteous service, addressing customer inquiries and resolving issues as needed.

Collaborate effectively with team members to foster a positive work atmosphere and enhance customer satisfaction.

Store Maintenance:

Maintain cleanliness inside and outside the store, including tasks such as sweeping, mopping, and trash disposal.

Restock shelves and coolers to ensure product availability.

Keep food and beverage areas well-stocked with fresh, ready-to-eat items.

Comply with all safety regulations and company policies regarding food handling and cleanliness.

Update pricing and promotional signage to reflect current offers.

Physical Requirements:

Ability to lift items weighing up to 50 pounds and perform tasks that require bending, standing, and reaching.

Ensure the gasoline price signage is current and accurately reflects the pricing strategy.

Qualifications:

Preferred experience includes 1-2 years in a retail or customer service role.

Strong interpersonal skills and a commitment to providing excellent customer service are essential.