Overnight Hotel Auditor

Position: Overnight Hotel Auditor

An Overnight Hotel Auditor is essential in maintaining the operational efficiency and financial success of the establishment. This role involves executing nightly audit functions while delivering exceptional hospitality and customer service. Responsibilities include warmly welcoming and assisting guests both in person and via telephone.

Key Responsibilities:

• Welcome and assist guests with professionalism
• Provide information regarding the hotel and surrounding attractions
• Manage guest check-ins and check-outs efficiently
• Operate cash registers and keep accurate financial records
• Address and resolve guest complaints and concerns promptly
• Conduct nightly audits and necessary data backups
• Communicate effectively with management and team members
• Ensure a safe and secure work environment
• Perform additional tasks as assigned

Required Skills:

• Proficiency in operating cash registers
• Strong communication and organizational abilities
• Customer-oriented mindset and a dedicated work ethic
• Physical endurance for standing and walking
• Capability to lift light items
• Attention to detail and visual acuity

Company Overview:

Loves Travel Stops & Country Store is a family-owned business dedicated to outstanding customer service and employee development. With a commitment to innovation and community engagement, Loves operates travel stops and convenience stores throughout North America and Europe. The company promotes diversity and inclusivity in the workplace, providing opportunities for career advancement and recognition for dedicated efforts. Join our team for a fulfilling career journey with Loves.