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Resident Services Director
2 months ago
Pacifica Senior Living Palm Beach is seeking a highly skilled and compassionate Resident Services Director to oversee the successful operation of our Residential Care Department. As a key member of our team, you will be responsible for supervising resident care staff, coordinating resident care programs, and ensuring compliance with state regulations and Pacifica Policy and Procedures.
Key Responsibilities- Supervise and train resident care staff, including setting and adjusting rates of pay and hours of work, providing formal and informal performance feedback, and recognizing both appropriate and inappropriate behaviors/performances through rewards and discipline.
- Interview residents and families prior to admission, coordinate pre-admission screening and assessment, and evaluate resident care needs to determine the required level of care upon admission and changes in condition.
- Update medical charts and care plans, observe residents' health status, and take actions to address concerns within the scope of practice.
- Record and notify the Executive Director, physician, pharmacist, and family of any significant changes to a resident's health status and/or reactions to drugs, treatments, or significant incidents.
- Order medications from the pharmacy, maintain records, and ensure that medications are properly stored and cared for.
- Implement orientation and education programs that explain the philosophy of service in accordance with Pacifica Policies and Procedures.
- Schedule Personal Care Assistants, develop daily tasks, and make assignments.
- Verify employee hours on time cards and payroll reports and arrange replacement staffing when necessary.
- Monitor associates in the administration of medication, including frequent audits of medication records, and interview and test job applicants.
- Continually assess resident needs in relation to associate training needs to determine priorities in designing an ongoing orientation program.
- A valid LPN in good standing.
- 2-3 years of supervisory experience, prior care experience in an assisted living community or skilled nursing facility, and valid First Aid and CPR Certification.
- Able to speak, read, write, and understand the English language fluently.
- Full-Time
- Must be available for day and afternoon shifts.
- PRN.
- Must be available weekends.
Pacifica Senior Living Palm Beach is an Equal Employment Opportunity Employer committed to hiring a diverse workforce and maintaining an inclusive culture. All qualified applicants will receive consideration for employment, without regard to their race, religion, ancestry, national origin, sex, sexual orientation, age, disability, marital status, medical condition, and any other status protected by state or federal law.
