Retail Banking Associate

6 days ago


Union, Kentucky, United States Fifth Third Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Retail Banking Associate. As a key member of our team, you will be responsible for providing exceptional customer service and building long-lasting relationships with our clients.

Key Responsibilities
  • Cultivate and Maintain Customer Relationships: Develop and maintain a deep understanding of our clients' financial needs and provide tailored solutions to meet their goals.
  • Process Transactions and Manage Accounts: Process teller transactions, manage customer accounts, and ensure accurate balancing and reconciliation.
  • Collaborate with Internal Partners: Work closely with internal partners to ensure seamless customer service and resolve any issues that may arise.
  • Stay Up-to-Date on Products and Services: Maintain a working knowledge of our products and services to provide informed recommendations to our clients.
Requirements
  • High School Diploma or Equivalent: A high school diploma or equivalent is required, along with 6 months of customer service experience or a college degree or equivalent military experience.
  • Strong Communication Skills: Excellent verbal and written communication skills are essential for this role, as you will be representing our company in a professional manner.
  • Business Acumen: A demonstrated ability to make sound decisions and exhibit business acumen is necessary for success in this position.
  • SAFE Act Registration: This position requires registration through the Nationwide Mortgage Licensing System (NMLS) at the time of employment.
Working Conditions
  • Normal Office Environment: This role is based in a normal office environment, with extended viewing of computer screens.


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