Customer Service Liaison

4 weeks ago


Peru, Illinois, United States State Farm Insurance Full time

Key Responsibilities:

As a Customer Service Representative at State Farm Insurance, you will be responsible for assisting customers with inquiries, complaints, and policy changes. You will provide accurate and timely information regarding insurance products and services, process policy applications, renewals, and cancellations, and handle billing and payment inquiries. Additionally, you will resolve customer issues and complaints in a professional and efficient manner, collaborate with team members to ensure customer satisfaction, and maintain accurate customer records and update information as needed. You will also follow company policies and procedures to ensure compliance with insurance regulations and stay updated on industry trends and changes in insurance policies.

What We Offer:

State Farm Insurance is committed to providing a supportive and collaborative work environment that allows our employees to grow and develop their skills. We offer a range of benefits and opportunities for professional development, including training and development programs, career advancement opportunities, and a competitive compensation package.



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