Area Manager

2 weeks ago


Sugar Land, United States Culinary Khancepts & Star Cinema Grill Full time
Job Title: Area Manager - Star Cinema Grill

Culinary Khancepts & Star Cinema Grill is seeking an experienced Area Manager to oversee the operations of 3-5 Star Cinema Grill locations. The successful candidate will be responsible for supporting the growth and development of all leadership, ensuring proper execution of procedures and policies, and building and maintaining culture at all locations.

Key Responsibilities:
  • Provide support for operational and administrative duties to all General Management at locations within the area.
  • Work closely with each General Manager to ensure all responsibilities within their job description are met.
  • Maintain consistent communication with each General Manager through in-person meetings, Microsoft Teams meetings, emails, and phone correspondence.
  • Conduct management evaluations.
  • Provide support for operational and administrative duties to all management and supervisorial staff at locations within the area.
  • Support development by evaluating accomplishments within areas of responsibility.
  • Establish a clear roadmap for the next steps in career development.
  • Ensure each member of the leadership team has adequate support and direction from the general manager.
  • Ensure all leaders have a complete understanding of common goals, core values, and key performance indicators.
Qualifications:
  • Held a position of General Manager of Star Cinema Grill for a minimum of one year or Multi-Unit Management experience with an outside company for a minimum of two years.
  • Has experience in managing location(s) that are operationally successful.
  • Financially healthy.
  • Aims for profitable business goals.
  • Consistently achieves a minimum of 3 KPIs, quarterly.
  • Clean.
  • Consistently achieves a minimum score of 80% on internal audits.
  • Maintains an inspection score equivalent to an 'A', or 90% or higher from local/state health department.
  • Hospitable.
  • Maintains an online review score of 90% or higher based on company standard measurement.
  • Punctual with attendance records that meet company standards.
  • High degree of attention to details and aesthetics.
  • Ability to work as part of a collaborative team.
  • Professional approach to time, costs, and deadlines.
  • Proficient in task completion and review.
  • Exhibits high-level communication including leadership meetings and email.
  • Working knowledge of point-of-sale products and software, including Toast, RTS, Microsoft Office Suite, and Restaurant 365.
Responsibilities:
  • Oversee operations, providing direction and feedback to team for maximizing efficiency and profitability.
  • Perform daily site visit reports and quarterly facility audits of Star Cinema Grill locations to ensure proper procedures and operations.
  • Identify and share opportunities for brand enhancement.
  • Review financial performance and achievement of key performance indicators for all locations in the area each period.
  • Participate in sales forecasting and setting financial goals.
  • Conduct periodic inventory audits.
  • Assist in guest relations.
  • Assist in team member relations and investigations.
  • Ensure proper staffing levels for all locations in the area.
  • Evaluate performance and development of LCC enrollees within the area.
  • Respond to LCC emails of enrollees within area.
  • Provide operational support to any location in assigned area when necessary.
  • Study and analyze current industry trends.
  • Maintain respectful, professional conduct with all team members and business partners.


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