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Mixology Expert
2 months ago
As a Bartender at JACKMONT HOSPITALITY INC, you will be responsible for providing exceptional service to our Guests by mixing and serving a variety of drinks, including alcoholic and non-alcoholic beverages. You will be expected to maintain a clean and organized bar area, as well as provide a welcoming atmosphere for our Guests.
Key Responsibilities- ID Verification
Verify the age of Guests ordering alcoholic beverages to ensure compliance with company policies and regulations.
Bar AmbianceMaintain a warm and welcoming atmosphere in the bar area, ensuring that Guests feel comfortable and at ease.
Drink PreparationPrepare, garnish, and serve drinks to Guests in a timely and efficient manner, adhering to standard recipes and company policies.
Guest EngagementDevelop a personal touch with repeat Guests by learning their names, favorite drinks, and preferences, providing a personalized experience.
Food CoordinationCoordinate food orders from Guests seated in the bar area with the kitchen staff to ensure seamless service.
Menu KnowledgeDevelop a thorough knowledge of the menu and make recommendations to Guests when appropriate, enhancing their dining experience.
UpsellingUpsell Guests on food or drink items where appropriate, increasing average ticket sales and enhancing revenue.
Bar MaintenanceEnsure the bar area is clean, organized, and well-maintained, adhering to company standards.
Point of SaleAccurately ring up all orders in the Point of Sale system, ensuring accurate transactions and minimizing errors.
Service StandardsAdhere to all relevant brand standards for service, ensuring a consistent and exceptional Guest experience.
Qualification Requirements- Appearance and Grooming
Present a neat and well-groomed appearance at all times, adhering to company-approved uniform standards.
Technical SkillsOperate the Point of Sale system, make change correctly, and process credit card transactions with accuracy and efficiency.
Conflict ResolutionRespond calmly and professionally to angry Guests, escalating issues to management as necessary.
Bar ValidationPass bar validation requirements, ensuring compliance with company policies and regulations.
CommunicationRespond clearly and effectively to Guests' requests, ensuring their needs are met and exceeded.
Physical DemandsFrequently lift 30-pound cases and carry them short distances, up or down stairs, as required.