SBO Call Center Operator

3 weeks ago


Chattanooga, Tennessee, United States North American Credit Services Full time

Job Description

We are seeking a skilled Customer Service Representative to join our SBO Call Center team. As a key member of our team, you will be responsible for providing exceptional customer service to patients via phone, chat, and other contact methods. Your primary focus will be on resolving inquiries in a timely and professional manner, while maintaining a high level of quality and performance standards.

  • Main Responsibilities:
  • Fielding and resolving inquiries via phone, chat, and other contact methods.
  • Providing exceptional customer service and anticipating consumer needs.
  • Treating consumers and colleagues with dignity and respect.
  • Working collaboratively with colleagues to achieve quality and performance standards.


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