Retail Sales Associate

6 days ago

Manchester, New Hampshire, United States AAA Club Alliance Inc. Full time

Unlock Your Sales Potential

At AAA Club Alliance Inc., we're looking for a skilled Retail Sales Associate to join our team. As a key member of our retail environment, you'll play a vital role in delivering exceptional service to our members while promoting AAA products and services.

Key Responsibilities:

  • Sales Excellence: Consistently up-sell and cross-sell AAA products such as new memberships, credit cards, and insurance referrals.
  • Travel Planning: Assist members in planning domestic travel vacations, including car rentals, hotels, vacation packages, maps, tour books, and triptiks.
  • Customer Service: Answer incoming overflow calls for Roadside Assistance during peak call volumes, ensuring timely and efficient service delivery.

Requirements:

  • Sales Savvy: Bring a minimum of six (6) months of sales and customer service experience to the table, demonstrating your ability to drive results and exceed expectations.
  • Communication Skills: Showcase effective written and oral communication skills, essential for engaging customers and articulating the value of AAA memberships.
  • Tech Proficiency: Navigate multiple websites and programs with ease, demonstrating proficiency in computer skills essential for multitasking in a fast-paced retail environment.
  • Geography Skills: Basic geography knowledge is beneficial.
  • High School Diploma/GED: A minimum educational requirement to join our team.
  • Satisfactory Background: Satisfactory pre-employment and post-employment screening results, including criminal, drug, and state and/or vendor specific screenings.

What We Offer:

  • Competitive Compensation: A competitive hourly rate, based on experience and location.
  • Monthly Incentive Plan: Drive your success with a monthly incentive plan tailored to reward your individual performance.
  • AAA Premier Membership: Enjoy complimentary AAA Premier level membership benefits.
  • Medical, Dental, Vision, and Prescription Coverage: Take care of your health with our comprehensive benefits package.
  • Tuition Reimbursement: Invest in your future with our tuition reimbursement program.
  • 401(K) Plan: Save for your retirement with our company-matched 401(K) plan, up to 7%.

Work-Life Balance:

  • No Sundays: Enjoy a consistent schedule with no work on Sundays.
  • Convenient Hours: With store hours from Monday to Friday, 9AM to 5:30PM, and Saturday, 9AM to 1PM; 37.5 Hour Work Week.
  • Paid Holidays: Celebrate eight paid holidays throughout the year.
  • Generous Paid Time Off: Accrue over three weeks of paid time off during your first year.
  • Paid Volunteer Time Off: Make a difference in your community with paid time off to volunteer.

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