Banking Representative

3 weeks ago


Aston, United States Sun East Federal Credit Union Full time
Overview: Sun East Federal Credit Union is a dynamic and growing financial institution seeking a skilled Call Center Representative. As a key member of our team, you will play a critical role in delivering exceptional customer service and helping our members achieve their financial goals. With a strong focus on teamwork, innovation, and community involvement, we offer a rewarding work environment that fosters growth and development.

Job Description: The Call Center Representative will be responsible for handling incoming calls, answering questions, and assisting with basic banking tasks. This individual will possess excellent communication and interpersonal skills, with the ability to work in a fast-paced environment and meet productivity standards. Additional responsibilities include:
  • Providing product knowledge and making recommendations to members based on their needs.
  • Utilizing technology, such as computers and phones, to efficiently manage calls and data.
  • Collaborating with colleagues to achieve sales and service goals.


Benefits: In addition to a competitive salary, our Call Center Representatives enjoy a comprehensive benefits package, including medical, dental, vision, life insurance, and a 401(k) plan with company match. We also offer flexible scheduling, paid time off, and opportunities for career development.

Estimate Salary: Based on national averages, the estimated salary for this position is $52,000 - $68,000 per year, depending on experience.

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