Restaurant Team Member

3 weeks ago


Boonville, Missouri, United States Pilot Company Full time

Job Summary

Pilot Company is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our restaurant team, you will be responsible for providing exceptional service to our guests, maintaining a clean and welcoming environment, and working collaboratively with our team to achieve our goals.

Key Responsibilities

  • Provide Excellent Guest Service
    • Ensure that every guest has a positive experience by providing fast, friendly, and clean service
    • Respond to guest inquiries and resolve any issues in a timely and professional manner
  • Maintain a Clean and Welcoming Environment
    • Ensure that the restaurant is clean and well-maintained at all times
    • Restock supplies and maintain inventory levels
  • Work Collaboratively with the Team
    • Communicate effectively with team members to ensure seamless service delivery
    • Support colleagues in achieving their goals and objectives

Requirements

  • Excellent Communication and Interpersonal Skills
    • Ability to communicate effectively with guests and team members
    • Strong interpersonal skills to build positive relationships with colleagues and guests
  • Attention to Detail and Organizational Skills
    • Ability to maintain accurate records and reports
    • Organize tasks and prioritize responsibilities to meet deadlines
  • Ability to Work in a Fast-Paced Environment
    • Ability to work in a fast-paced environment with multiple priorities
    • Flexibility to adapt to changing circumstances and priorities

Preferred Qualifications

  • Previous Experience in a Similar Role
    • Previous experience in a customer-facing role, preferably in the food service industry
  • Ability to Work a Flexible Schedule
    • Ability to work a variety of shifts, including nights, days, weekends, and holidays

What We Offer

  • Competitive Pay and Benefits
    • Competitive hourly rate and opportunities for advancement
    • Eligibility for benefits, including health insurance and paid time off
  • Opportunities for Professional Development
    • Training and development opportunities to enhance skills and knowledge
    • Opportunities for advancement and career growth


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