Medical Support Specialist

2 weeks ago


Westbrook, United States Middlesex Health Full time

**Job Summary:**

We are seeking a highly skilled and compassionate Medical Assistant to join our team at Middlesex Health. As a key member of the patient care team, you will play a vital role in providing exceptional patient care and ensuring a seamless experience for our patients.

**About the Role:**

This position is an excellent opportunity for a dedicated and detail-oriented individual who is passionate about delivering high-quality patient care. You will work closely with our Providers and other healthcare professionals to ensure that each patient receives timely and effective care.

**Responsibilities:**

  • Welcome patients to the practice and escort them to the exam room.
  • Interview patients to verify reason for visit, obtain medical information, measure patient's vital signs, height and weight.
  • Document all patient information obtained in the Electronic Health Record according to policies and procedures for EHR use.
  • Confirm and record allergies, current medications strength and frequency, refills required and pharmacy of choice.
  • Assist the provider with patient exams and procedures as directed.
  • Perform phlebotomy and collect blood and other specimens, label and prepare appropriately for delivery to the lab.
  • Prepare treatment rooms, keeping them clean and stocked, and clean and sterilize instruments.
  • Manage patient messages (telephone encounters) as delegated by licensed clinical staff/provider.

**Requirements:**

  • High School Diploma or Equivalent
  • Medical Assisting Certification
  • Knowledge of medical terminology and medications
  • Excellent customer service and communication skills

**Preferred Qualifications:**

  • 1 year experience working with electronic health records
  • 1 year office based physician practice experience

**What We Offer:**

We offer a competitive salary of $43,000 - $51,000 per year, depending on experience. Additionally, we provide comprehensive benefits, tuition reimbursement, and access to quick commute options from I-84, Route 9, and surrounding areas.



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