Store Leadership Team Member

1 day ago


SaintBauzilledePutois, Occitanie, United States Curaleaf Full time
Lead Store Associate Job Overview
Curaleaf is a leading cannabis retailer seeking an experienced Lead Store Associate to join our team. As a key brand ambassador, you will provide exceptional customer service and educate guests on our innovative products and promotions. This role requires strong communication skills and the ability to collaborate effectively across all levels of the organization.

About the Role
This is a full-time position with a salary of approximately $35,000 - $45,000 per year, depending on location and experience. You will be responsible for supporting the Management team in day-to-day operations, leading by example with strategic selling and maintaining a positive, energetic presence on the sales floor. You will also oversee responsibilities such as cash handling, inventory management, and ensuring seamless daily operations.

Responsibilities
- Assist in executing a business strategy that maximizes achievement in sales, payroll, customer loyalty program, and inventory accuracy.
- Plan the day, including effective use of the daily schedule and business reports, and assign tasks based on the workflow demand.
- Identify business opportunities through reporting and define appropriate actions to drive results.
- Communicate divisional directives to Store Associates.
- Utilize in-the-moment floor coaching to ensure a guest-focused team environment, driving sales and anticipating guests' needs.
- Coach associates on guest interactions and performance to maximize productivity and capture guest opportunities.
- Manage guest and patient concerns and partner with management team on team member concerns.
- Deliver in-the-moment feedback to team members around guest interactions and recognize successes to drive associate engagement.
- Ensure operational excellence through execution of Standard Operating Procedures and processes.
- Assist in execution of task directives within designated time frames (promotional updates, stock replenishment, cash handling, floor monitoring, inventory counts, and online order processing) with speed and efficiency.
- Protect company assets through loss prevention knowledge and proper manager on duty behaviors.

Requirements
- At least 1 year in a retail leadership or supervisory role.
- Proven experience in coaching and training team members to achieve their best.
- Strong communication skills and the ability to collaborate effectively across all levels of the organization.
- Flexibility to work nights, weekends, and holidays as needed.
- Commitment to maintaining compliance with state regulations.
- Exceptional customer service skills with a solutions-oriented mindset.

Benefits
- Competitive salary of approximately $35,000 - $45,000 per year.
- Opportunities for professional growth and development.
- Collaborative and dynamic work environment.
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