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Client Experience Representative
2 months ago
Fadeaway Marketing: A Hub for Business Excellence
Our team of dedicated professionals is committed to delivering exceptional customer experiences that drive sales and growth. As a key member of our Customer Service Representative team, you will play a vital role in helping us achieve our mission of becoming the most admired business consulting and sales firm in the country.
Key Responsibilities:
- Execute and accurately complete customer orders with precision and attention to detail.
- Stay up-to-date with company products and sales promotions to provide informed solutions to customers.
- Collaborate with multiple departments, including sales, to enhance customer satisfaction and drive business growth.
- Build and maintain strong relationships with customers through effective communication and active listening.
- Contribute to a positive and inclusive work culture by promoting teamwork and a customer-centric approach.
- Assist customers in determining their ordering requirements or services to meet their needs.
- Practice customer focus, collaboration, and communication with the team to achieve shared goals.
Desired Qualifications:
- High school diploma or equivalent work experience.
- Proven skills in relationship building and conflict resolution.
- Excellent active listening and communication skills, with the ability to use positive language.
- A passion for helping others and a love for people.
- Ability to remain calm and composed under pressure, even in challenging customer situations.
- Ambitious and driven, with a strong desire to achieve individual and team goals.
This is an entry-level position with exciting opportunities for advancement based on performance and experience. At Fadeaway Marketing, we are committed to recognizing and rewarding top talent and upholding a distinctive company culture.