Leasing Specialist at Waterleaf at Neely Ferry

3 weeks ago

Simpsonville, South Carolina, United States NHE, Inc. Full time
Job Overview

As a Leasing Consultant at NHE, Inc., you will be the primary point of contact for potential and current residents, responsible for all sales activities from lead generation to close. This includes generating and handling incoming prospect traffic, touring available inventory, qualifying applicants, and renewing second-generation leases.

The successful leasing consultant will ensure the successful leasing of apartments by adhering to community policies and procedures during the application process. This includes qualifying potential residents, verifying applications, and providing high-quality customer service to nurture relationships with residents throughout their residency.

Essential Duties and Responsibilities
  • Sales and Customer Service
    • Demonstrate strong sales skills to internal and external customers.
    • Manage the sales process from start to finish to achieve sales goals.
    • Follow up on sales leads until considered lost or closed.
  • Lease Management
    • Find qualified leads through referrals, networking, company-supported advertisements, and outreach marketing efforts.
    • Answer questions and tour apartment homes to determine the needs of potential residents.
    • Closing the sale/renewal by communicating the value of the community and NHE's commitment to delivering a quality living environment.
  • Customer Service and Relationship Building
    • Demonstrate customer service skills to internal and external customers.
    • Create and maintain excellent ongoing relationships with potential and current residents.
    • Use customer service skills to take resident requests, address concerns, and resolve them effectively and efficiently.
Requirements
  • Leasing, sales, and/or customer service experience is desired.
  • High school diploma or equivalent required.
  • Ability to generate reports, business correspondence, and effectively present information.
  • Ability to add, subtract, multiply, and divide in all units of measure.

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