Patient Care Coordinator

4 weeks ago


Pittsburgh, Pennsylvania, United States Wellbe Senior Medical Full time
Job Summary:

WellBe Senior Medical is seeking a compassionate and detail-oriented Patient Care Coordinator to join our interdisciplinary team. As a key member of our home-based care team, you will provide exceptional care to frail and elderly patients with chronic and acute illnesses or injuries.

Key Responsibilities:
  • Answer incoming and outgoing calls, coordinating care with the medical team and scheduling patient appointments, specialist appointments, and diagnostic tests.
  • Act as a community resource, working to engage patients who are not currently engaged in their care.
  • Contribute accurate and complete data to patient records, utilizing critical thinking and decision-making skills.
  • Collaborate effectively with on-call physicians, nurse practitioners, and other healthcare staff to ensure seamless patient care.
  • Update and maintain digital client records, transitioning hard copy records to digital format as needed.
  • Provide positive customer service, treating all patients and staff with respect and empathy.
Requirements:
  • High school graduate or GED.
  • 2+ years of experience working in a healthcare practice or hospital.
  • MA Certification preferred.
  • Strong communication and interpersonal skills, with the ability to effectively communicate with older adults.
  • Proficiency in using EMR software, with experience in documentation and data entry.
Work Environment:

WellBe Senior Medical offers a positive and upbeat work environment, where all medical personnel work together for the good of the patient. Travel may be required up to 25% locally, and the ability to lift up to 20lbs is necessary. Fine motor skills and visual acuity are also required.



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